Havenly Texts

SMS Terms & Conditions

Last updated: October 13, 2026

Texts are the quickest way to hear about Havenly sales, new design services, and fresh room ideas from our designers. Here’s what you’re signing up for — in plain English first, and in full below.

These terms apply to the Havenly Texts program (the “Program”) operated by Havenly, Inc. (“Havenly,” “we,” “us”). By opting in to the Program, you agree to these terms.

1. Program description

When you opt in to Havenly Texts, you’ll receive recurring automated promotional text messages (SMS and MMS) from Havenly at the mobile number you provided. These include sales and offers, new design services and product launches, and design inspiration.

Consent to receive text messages is not a condition of any purchase.

2. Message frequency

Message frequency varies. Most months you’ll get about 6–8 texts, sometimes a few more around a big sale.

3. Cost

Message and data rates may apply. Havenly does not charge you for text messages, but your wireless carrier may, depending on your plan. Contact your carrier with questions about your plan.

4. Stopping texts

You can stop at any time. Reply STOP to any Havenly Texts message. UNSUBSCRIBE, CANCEL, END, and QUIT work too, or just tell us in your own words. You can also email hello@havenly.surf and ask us to stop.

We’ll send one text confirming you’ve been unsubscribed, and after that you won’t receive any more marketing texts from us. If you change your mind, just sign up again the way you did the first time.

5. Help and support

Reply HELP to any Havenly Texts message for help at any time. You can also reach us at hello@havenly.surf.

6. Your phone number

Please sign up only with a mobile number that you own or are authorized to use. If you change or give up that number, reply STOP first or email us, so we don’t text whoever gets it next.

7. Carrier disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Privacy

We don’t sell your phone number, and we don’t share it with other companies for their own marketing. The only outside companies that handle it are the service providers that help us send texts and support you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our services, such as our messaging platform and customer service providers. Text messaging originator opt-in data and consent will not be shared with any third parties for any other purpose. Your use of the Program is also subject to our Privacy Policy, which describes how we collect and use your information.

9. Other terms

These SMS Terms & Conditions are in addition to the Havenly Terms of Use, which also apply to the Program, including the agreement to resolve disputes through individual arbitration in Section 21.

10. Changes

We may update these SMS Terms & Conditions from time to time. The current version will always be posted on this page, with the date of the latest update at the top.

11. Contact

Havenly, Inc., 3200 E. Cherry Creek South Drive, Suite 210, Denver, CO 80209 — hello@havenly.surf